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Digital Wallet

Terms and Conditions

Terms for Adding Your First National Bank of Louisiana MasterCard Debit Card to a Third Party Digital Wallet

These Terms (the "Terms") apply when you choose to add your First National Bank of Louisiana (FNBLA) MasterCard Debit Card (debit card) to a digital wallet or other payment service managed or owned by a third party ("Wallet"). In these Terms, "you" and "your" refer to the cardholder of the FNBLA debit card, and "we," "us," "our," and "FNBLA" refer to the issuer of your debit card, First National Bank of Louisiana.



You can add your FNBLA debit card to a Wallet by following the instructions of the Wallet provider. When you add your FNBLA debit card to a Wallet, the Wallet may allow you to (a) use the debit card to (i) enable transfers of money between you and others who are enrolled with the Wallet provider or a partner of such Wallet provider, and/or (ii) enter into transactions where the Wallet is accepted, including the ability to use the debit card to complete transactions at participating merchants’ physical locations, e-commerce locations, and at ATMs; and (b) use other services that are described in the Wallet provider’s agreement or that they may offer from time to time. The Wallet may not be accepted at all places where your FNBLA MasterCard Debit Card is accepted.  We reserve the right to terminate our participation in a Wallet or with a Wallet provider at any time and the right to designate a maximum number of FNBLA MasterCard Debit Cards that may be added to a Wallet.
The terms and agreement that govern your FNBLA MasterCard Debit Card do not change when you add your debit card to the Wallet.  Please review those agreements, as applicable, for important information on your rights and responsibilities.
FNBLA does not charge you any additional fees for adding your debit card to the Wallet or for using your debit card in the Wallet. The Wallet provider and other third parties such as wireless companies or data service providers may charge you fees.
FNBLA is not the provider of the Wallet, and we are not responsible for providing the Wallet service to you. We are only responsible for supplying information securely to the Wallet provider to allow usage of your debit card in the Wallet. We are not responsible for any failure of the Wallet, for any errors, delays caused by or the inability to use the Wallet for any transaction. We are not responsible for the performance or non-performance of the Wallet provider or any other third parties regarding any agreement you enter into with the Wallet provider or associated third‐party relationships that may impact your use of the Wallet.
You agree and acknowledge that the transaction history displayed in the Wallet solely represents our authorization of your Wallet transaction and may not reflect complete information about the transaction, nor any post-authorization activity, including but not limited to clearing, settlement, reversals, returns or chargebacks. Accordingly, the purchase amount, currency, and other details for the Wallet provider’s transaction history in connection with use of your Card in the Wallet may be preliminary and/or incomplete, and may not match the transaction amount that ultimately clears, settles, and posts to your Card’s billing or monthly statement, which shall be deemed the prevailing document.
You consent to receive electronic communications and disclosures from us in connection with your debit card and the Wallet. We may contact you by email at any email address you provide to us in connection with any FNBLA product, service or account.  You agree to update your contact information with us when it changes.
You should contact the Wallet provider on how to remove a card from the Wallet.
These Terms are governed by federal law and, to the extent that state law applies, the laws of the state that apply to the agreement under which your debit card is covered.
Your privacy and the security of your information are important to us. You agree that we may share your information with the Wallet provider, merchants, a payment network, and others in order to provide the services you have requested, to make information available to you about your debit card transactions.  Please refer to FNBLA’s full Privacy Disclosure on our website www.fnb-la.com.
If you have any questions, disputes, or complaints about the Wallet, contact the Wallet provider using the information given to you by the provider. If your question, dispute, or complaint is about your FNBLA MasterCard Debit Card, then contact us at: 1-337-783-4014.

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