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Zelle®

This is how money moves. ®
Zelle® is a fast, safe and easy way to send money in minutes1 right from your mobile banking app. Zelle makes it easy to send and receive money from, people you trust – no matter where they bank2.

Find Zelle in your FNB app.

Download our app (iOS or Android). Log in and go to your menu. Scroll down until you see “Send Money with Zelle®“. Then, enroll with your U.S. mobile number or email address to get started.

How does it work?

Send.

Select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S.
mobile phone number), add the amount you’d like to send and an optional memo, review, then hit “Send.”


Request.

Send your friend a request and a way to pay you back directly with Zelle. Just enter their U.S. mobile
number or email address, the amount they owe you, and hit send (if your friend isn’t enrolled yet, you
can only send a request using their email address). When your friend responds, the money will appear in
your First National Bank of Louisiana account.


Split.

Zelle makes it easy to quickly split the bill with a built-in calculator. Just tap the ‘split’ button, select the
people in your group and enter the total amount you want to split. Zelle sends a request to everyone for
their share (If your friend isn’t enrolled yet, you can only send a request using their email address).


Send money in a moment.

WHEN IT'S TIME TO SETTLE UP WITH THE SITTER
Move money from your account to theirs in minutes. 1

YOUR FRIEND FORGOT HIS WALLET BUT NOT HIS PHONE
Don't worry about covering your friends. Zelle lets you request money and get paid back quickly.3

YOUR STUDENT NEEDS JUST ONE MORE BOOK
When life's unexpected obstacles get in the way, you don't want your money off track as well.


Zelle FAQ



Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes1. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank2.

You can send money to friends, family and others you trust2.

Since money is sent directly from your bank account to another person’s bank account within minutes1, it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number.

You can send, request, or receive money with Zelle. To get started, log into First National Bank of Louisiana’s mobile app and select “Send Money with Zelle®” Enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, accept terms and conditions, and you’re ready to start sending and receiving with Zelle.

To send money using Zelle, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes1.

To request money using Zelle, choose “Request,” select the individual from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request”3.

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.  

If you have already enrolled with Zelle, you do not need to take any further action. The money will move directly into your bank account, typically within minutes1.

If you have not yet enrolled with Zelle, follow these steps:

  1. Click on the link provided in the payment notification you received via email or text message.
  2. Select First National Bank of Louisiana
  3. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification - you should enroll with Zelle using that email address or U.S. mobile number to ensure you receive your money.

Zelle is a great way to send money to family, friends, and people you are familiar with such as your personal trainer, babysitter or neighbor2.   

Since money is sent directly from your bank account to another person’s bank account within minutes1, Zelle should only be used to send money to friends, family and others you trust.

Neither First National Bank of Louisiana nor Zelle offer a protection program for any authorized payments made with Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected you should contact the individual that you sent the money to for a refund or replacement.

First National Bank of Louisiana does not charge any fees to use Zelle4.

It’s easy — Zelle is already available within First National Bank of Louisiana’s mobile banking app! Check our app and follow a few simple steps to enroll with Zelle today.

You can find a full list of participating banks and credit unions live with Zelle here.

If your recipient’s bank isn’t on the list, don’t worry! The list of participating financial institutions is always growing, and your recipient can still use Zelle by downloading the Zelle app for Android and iOS.

To enroll with the Zelle app, your recipient will enter their basic contact information, an email address and U.S. mobile number, and a Visa® or Mastercard® debit card with a U.S. based account (does not include U.S. territories). Zelle does not accept debit cards associated with international deposit accounts or any credit cards.

When you enroll with Zelle through the First National Bank of Louisiana app, your name, the name of your bank, and the email address or U.S. mobile number you enrolled is shared with Zelle (no sensitive account details are shared – those stay with First National Bank of Louisiana.) When someone sends money to your enrolled email address or U.S. mobile number, Zelle looks up the email address or mobile number in its “directory” and notifies First National Bank of Louisiana of the incoming payment. First National Bank of Louisiana then directs the payment into your bank account, all while keeping your sensitive account details private.

In order to use Zelle, the sender and recipient’s bank accounts must be based in the U.S.

Enroll with Zelle to get your money moving

Unlock more convenience from your mobile banking app by using Zelle. Enjoy the benefits of a fast, safe and easy way of sending and receiving money in minutes.1

Download our app (iOS or Android)

1 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.
2 Must have a bank account in the U.S. to use Zelle.
3 To send payment requests or split payment requests, the U.S. mobile number being used must already be enrolled with Zelle.

4 Mobile carrier fees may apply.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.